9 Group - Service Status
Affected services:
Scheduled for Thursday 19th November 2020 at 00:01 (London)
Schedule/description of work
We will be performing some upgrade work to our routers within the Connect Broadband network in the early hours of next Thursday. During the works, Connect Broadband users may experience a short disconnection of less than 1 minute (typically less than 30 seconds). When: • Thursday 19th November 2020 00:01 - 02:00 Impact: • During the maintenance window Connect Broadband users may experience a short disconnection. Typically this will be less than 10-30 seconds, but may take up to 1 minute depending on customer equipment. Customers should reboot their Broadband router if it does not reconnect automatically.